Terms and Conditions for Consultation Services
These terms outline your responsibilities and our practices when using our consultation services. Please read this document to ensure you understand your rights.
Last updated November 7, 2025
Acceptance of terms
By accessing or using alestorviq’s services, you agree to be bound by these terms. If you do not agree, do not use our consultation services. We reserve the right to update terms when needed; changes will be posted online.
Definitions
These definitions are used throughout our Terms and Conditions for clarity:
- “Services” means consultations provided by alestorviq regarding zero-based budgeting and value-focused financial choices.
- “User” refers to any individual seeking consultations, submitting forms, or interacting with our services.
- “Content” covers all written material, imagery, and resources provided on alestorviq.com and during sessions.
- “We”, “us”, and “our” pertain to the alestorviq team or entity.
Use of our service
Our services are intended to provide neutral support for mindful, value-based budgeting decisions. No guarantees of outcomes are implied or offered.
Eligibility
Our services are available to individuals aged eighteen and over, residing in Australia, who seek guidance on value-driven budgeting and spending alignment.
Australian residency and age restrictions apply.
User responsibilities
When using our services, you agree to these responsibilities:
- Provide accurate, up-to-date personal and contact information for effective support.
- Use consultations solely for personal, non-commercial purposes, and not resell information received.
- Respect the confidentiality of any feedback or advice during sessions.
- Comply with all applicable laws and refrain from using our service for unlawful activities.
Prohibited uses
Use of our services is not permitted for any unlawful or unauthorised activity, including:
- Attempting to access, copy, or misuse confidential information unrelated to your session.
- Misrepresenting your identity, age, or contact details in communications.
- Reproducing our consultation content for commercial benefit without permission.
- Engaging in activities that undermine service integrity.
- Using our platform or materials for any deceptive or harmful purpose.
Intellectual property rights
All material provided by alestorviq, including texts, visual resources, and branding, are protected by copyright and may not be reused without written agreement.
User submissions
Any information or feedback shared by you remains yours but may be used for improving our consultations or services when anonymised.
Rights over your content:
Users grant us permission to use submitted information for consultation and quality purposes, respecting confidentiality limitations.
Privacy and confidentiality
We collect, store, and protect your personal information according to legal requirements. Our full privacy practices are available in the Privacy Policy section. See Privacy Policy
Limitation of advice
Consultations offer general suggestions based on information you provide. alestorviq does not provide investment or product recommendations.
Important reminder:
Past client experiences or examples do not guarantee future outcomes. Your results may vary based on your individual situation.
Limitation of liability
We do not accept responsibility for loss, damages, or outcomes resulting from use of or reliance on consultations provided.
Indemnification
You agree to indemnify alestorviq and its staff from any claims or damages arising from misuse of our services or violation of terms.
How disputes are managed
In the event of a dispute regarding these terms or services, please contact us first to seek resolution amicably.
Arbitration
Unresolved disputes may be managed through binding arbitration in accordance with Australian law.
Arbitration does not waive your statutory rights or prevent legal remedies.
Online dispute resolution
Australian residents can access online consumer dispute platforms where available, should self-resolution not succeed.
Consumer dispute platform: Consumer dispute platform
Applicable law and venue
These terms are governed by the laws of Australia. Any legal action will be brought in Australian courts.
Termination
We reserve the right to end your access to services without notice for breach of terms or misuse. You may discontinue use at any time.
Modifications
Updates to terms will be posted online; continued use means you accept the new version. Check back periodically for updates.
Severability
If any term is found unenforceable, remaining terms continue in effect unless invalidated by law.
Entire agreement
These terms are the complete and only agreement regarding use of alestorviq’s services, superseding prior agreements.
How to reach us
For any questions or concerns regarding these terms, contact our support team:
Contact email: content@alestorviq.com
Phone: +61879929321
Address: 365 Little Collins St, Melbourne, VIC 3000 Australia
Effective date: Effective November 7, 2025
Version: 1.6