Privacy Policy Overview
How we handle and protect your information
Information we collect from you
We collect information you give us when you contact or work with us, including your name, contact information, and details about your financial goals. This helps us provide relevant and tailored support during consultations.
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→Contact details such as name and email
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→Phone number and address if provided
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→Session notes and communication history
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→Any questions or preferences you share
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→Additional information for consultations
We only use your data for the purpose of providing requested consultations and will not share your information without explicit consent.
How we use your information
Your information enables us to offer personalised advice, manage consultations, respond to your requests, and improve our services to better suit your needs.
We may occasionally use your information to send important updates relevant to your consultation or to inform you of changes to our services. You may opt out at any time.
Your data rights explained
You have rights under privacy law, including accessing, correcting, or requesting removal of your data. Contact us if you wish to make changes or request information.
Right to access
Request a copy of your data held by us
Right to rectification
Ask for corrections if data is inaccurate
Right to erasure
Request that your information be deleted
Right to portability
Receive your data in portable format
Data storage and sharing
Information is kept secure in our systems and only accessed by authorised staff involved in consultations.
We do not share, sell, or disclose your details to third parties except where required by law or with your express permission.
Keeping your data safe
We employ appropriate security measures to prevent unauthorised access, sharing, or loss of your information, consistent with Australian regulations.
Please notify us immediately if you suspect any breach of your data so we can respond promptly and take corrective steps.
Contact for privacy concerns
Address: 365 Little Collins St, Melbourne, VIC 3000 Australia
Phone: +61879929321
Email: content@alestorviq.com